Hero App - Performance issues across the Hero browser – Incident details

All systems operational

Performance issues across the Hero browser

Resolved
Degraded performance
Started about 7 hours agoLasted about 1 hour

Affected

Hero Features

Degraded performance from 11:28 AM to 12:28 PM

Admin Portal

Degraded performance from 11:28 AM to 12:28 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. There was a temporary spike due to a query used in the admin system.

  • Investigating
    Investigating
    We are currently investigating this incident.