Hero App - Status

Monitoring
August 19, 2025 at 11:43 AM
Monitoring
August 19, 2025 at 11:43 AM
We implemented a fix and are currently monitoring the result.
Identified
August 13, 2025 at 2:07 PM
Identified
August 13, 2025 at 2:07 PM
Se have identified the issue that is causing a degraded experience with our EMIS integrated practices. We are currently running some tests and working to safely return our EMIS integration service to stable performance levels.
Investigating
August 13, 2025 at 11:00 AM
Investigating
August 13, 2025 at 11:00 AM
We are currently investigating an incident where we are experiencing a degraded service between the Hero and EMIS connectivity.

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