Hero App - Hero app crash – Incident details

All systems operational

Hero app crash

Resolved
Major outage
Started 10 days agoLasted about 1 hour

Affected

Hero Features

Major outage from 11:32 AM to 12:19 PM

Admin Portal

Major outage from 11:32 AM to 12:19 PM

Patient Booking Service

Major outage from 11:32 AM to 12:19 PM

Hero Toolbar

Major outage from 11:32 AM to 12:19 PM

Integrations

Major outage from 11:32 AM to 12:19 PM

EMIS integration

Major outage from 11:32 AM to 12:19 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.