Hero App - Status Page

Experiencing partially degraded performance

Slow response times in EMIS syncing (appointments/availability/general calls)
  • Monitoring
    Monitoring

    The team continues to monitor the EMIS sync performance, make server adjustments, and coordinate to resolve any remaining issues.

100% - uptime

Admin Portal - Degraded performance

100% - uptime
Notice history 90 days ago

Patient Booking Service - Degraded performance

100% - uptime
Notice history 90 days ago

Hero Toolbar - Operational

100% - uptime
Notice history 90 days ago
100% - uptime

EMIS integration - Degraded performance

100% - uptime
Notice history 90 days ago

SystmOne integration - Operational

PDS Provider - Operational

100% - uptime
Notice history 90 days ago

Prescriptions integration - Operational

100% - uptime
Notice history 90 days ago

Stripe integration - Operational

100% - uptime
Notice history 90 days ago

SMS provider - Operational

100% - uptime
Notice history 90 days ago

Video consultation provider - Operational

100% - uptime
Notice history 90 days ago
100% - uptime

Partner API - Degraded performance

100% - uptime
Notice history 90 days ago

Staging enviroment - Operational

100% - uptime
Notice history 90 days ago

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