Hero App - EMIS availability sync outage – Incident details

All systems operational

EMIS availability sync outage

Resolved
Major outage
Started 10 months agoLasted about 5 hours

Affected

Integrations

Major outage from 8:30 AM to 9:46 AM, Operational from 9:46 AM to 1:05 PM

EMIS integration

Major outage from 8:30 AM to 9:46 AM, Operational from 9:46 AM to 1:05 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    The team have identified the issue and are working on a fix.