Campaign links redirecting to invalid link error page

Resolved

Degraded performance

Started about 1 year agoSeptember 18, 2025Lasted 4 hours 26 minutesSeptember 18, 202511:48 AM4:15 PMUTC

Affected

Hero Features

Patient Booking Service

Updates

Resolved
September 18, 2025 at 4:15 PMUTC
Resolved
September 18, 2025 at 4:15 PMUTC
This incident has been resolved.
Investigating
September 18, 2025 at 11:48 AMUTC
Investigating
September 18, 2025 at 11:48 AMUTC
We have had reports of patients opening campaign links that redirect to an invalid link error page. Our technical team are investigating.

Hero App - Campaign links redirecting to invalid link error page – Incident details