Hero App - Authentication error when using some of Hero's features – Incident details

All systems operational

Authentication error when using some of Hero's features

Resolved
Operational
Started 12 months agoLasted 1 day

Affected

Hero Features

Degraded performance from 8:17 AM to 3:42 PM

Admin Portal

Degraded performance from 8:17 AM to 3:42 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
  • Identified
    UTC
    Identified

    We are in the process of testing a fix for the current issue.