Hero App - Unable to access invoices table – Incident details

All systems operational

Unable to access invoices table

Resolved
Degraded performance
Started about 2 years agoLasted 5 days

Affected

Hero Features

Operational from 2:47 PM to 2:47 PM, Degraded performance from 2:47 PM to 3:14 PM

Admin Portal

Operational from 2:47 PM to 2:47 PM, Degraded performance from 2:47 PM to 3:14 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    UTC
    Investigating

    This issue seems to only be partially fixed. We are currently investigating a full fix.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.