Unable to access invoices table

Resolved

Degraded performance

Started about 2 years agoAugust 16, 2024Lasted 120 hours 26 minutesAugust 16, 20242:47 PMAugust 21, 20243:14 PMUTC

Affected

Hero Features

Admin Portal

Updates

Resolved
August 21, 2024 at 3:14 PMUTC
Resolved
August 21, 2024 at 3:14 PMUTC
This incident has been resolved.
Monitoring
August 19, 2024 at 4:08 PMUTC
Monitoring
August 19, 2024 at 4:08 PMUTC
A fix has been implemented and we are monitoring the results.
Investigating
August 19, 2024 at 12:32 PMUTC
Investigating
August 19, 2024 at 12:32 PMUTC
This issue seems to only be partially fixed. We are currently investigating a full fix.
Monitoring
August 19, 2024 at 9:12 AMUTC
Monitoring
August 19, 2024 at 9:12 AMUTC
A fix has been implemented and we are monitoring the results.
Identified
August 16, 2024 at 3:27 PMUTC
Identified
August 16, 2024 at 3:27 PMUTC
The issue has been identified and a fix is being implemented.
Investigating
August 16, 2024 at 2:47 PMUTC
Investigating
August 16, 2024 at 2:47 PMUTC
We are currently investigating this issue.

Hero App - Unable to access invoices table – Incident details